Dear Guests,

In our profession of letting holiday apartments, as in all walks of life nowadays, quality is becoming more and more important. Aside from the basic infrastructure, it is often the small details that can transform your stay into a relaxing and memorable experience. It is with this in mind, that the Zermatt Apartment Verein* (ZAV), has drawn up the following ZAV-Quality Guidelines for its‘ members:

If you would like to know more about this guidelines, or if you feel that these standards have not been met, please contact the landlord.If you are then still not satisfied, you can contact the Zermatt Apartment Association.

Zermatt Apartment Verein
Postfach 3
CH-3920 Zermatt